🚨 This is an advanced scam because they use KOHL's as their contact name. If we don't check the sender's email, we might miss their actual email.
Most email apps on phones don't show the senders' email addresses by default, only their contact names in the body of the message. Therefore, we need to be vigilant as users and always take the time to manually check the email.
🕵🏼 How to tell:
- The sender's email does not have a kohls.com domain; instead, it has an @onmicrosoft.com domain. The email address becomes visible because Jason forwarded the message to our email, which reveals the actual email address. In most cases, the message appears as if it's coming from KOHL's, especially when opened on mobile phones.
- There is a typo. Although the typo is simple (an extra dot at the end of a sentence), legitimate companies will never have such minor errors in the messages they send out to the public.
- The wording is unusual. While there isn't an obvious grammatical error, the wording of this paragraph is a bit unusual, which is not typical in legitimate emails.
🔒 Ways to stay safe:
- When in doubt, always check the sender's email address. If you're on your phone, simply tap on the sender's name to reveal their email address.
- Mark the email as Spam/Junk on your mailbox to prevent the same sender to send more scam emails to your address.